Scott Roberts
Submitted this review about Professional Movers Group Review made Live: 7/22/2016 3:48:00 PM
After be g guaranteed a driver and working with the agent for over a week, I gave my deposit. Not too soon after I got a call from the agent and was informed there was no driver, didn't kow when they could get one and said that I could get a refund at anytime. I cancelled the order and for 48 hours (so far) I have been contacted repeatedly by phone ,email, and text. Too many times to count, and the threats and lack of honesty amazes me. They had a driver calling me at 10 o'clock at night who didn't even know what company he was driving for. He told me he would be there tomorrow. That was a week prior to me being able to move the cars and was again not the guaranteed date. I informed him I cancelled the order.
Shipment Details
Origin State:
Iowa
Pickup:
Never
Destination State:
California
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
N/a
Quote or Order Cost:
$2500
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