Stacy
Submitted this review about Premier Auto Shippers Review made Live: 10/20/2016 12:19:00 PM
The initial conversations with Carl Heidkamp and Jen were very pleasant and helpful so I signed the contract and they charged me $250 as a "retainer". Told me once the carrier accepted, the insurance information would be sent to me for review. Car never got picked up. I called and called and called. When they finally returned my call they told me they "escalated" it to upper management. Then all communication stopped. I then cancelled via email. Also spoke with Lee Paolino regarding my refund, he was the most rude man I have ever dealt with. It has been 2 months and I have not received my refund yet and I have disputed it on my cc. The company is now called Reliable Auto Shippers. I ended up using Ship a Car Direct which was great!
Shipment Details
Origin State:
Kansas
Pickup:
Never
Destination State:
Nevada
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
19542
Quote or Order Cost:
$800
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