I had two agents contacted with.
Kevin was okay.
but please avoid the agent called Ceaser.
Worst customer service that i've ever had.
He tries to avoid the problems by saying "I have incoming calls that i have to hang up. Thank you" even when I wasn't done with my sentences.
without any apologies.
And please ask the confirmation on pick up date with the rate before you pay the deposit.
My car was supposed to be picked up before Tuesday with the rate $820 but if my cars get picked up after, i only had to pay $800.
My car ended up with picked up on Wednesday, yet i had to pay $820 because the carrier, that Ceaser and Kevin booked, had a contract with them. Aren't Ceaser and Kevin supposed to look for another carrier to pick up my car on the requested date?
Only if i had their apologies, i wouldn't be this mad.
THEY ARE BEING LIKE "OH, IT'S NOT OUR FAULT"
AGAIN, AVOID THE AGENT CALLED CEASER OR WHATEVER SIMILAR NAME.
Shipment Details
Origin:
AUBURN, Alabama 36832
Pickup:
Late
Destination:
COMPTON, California 90220
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
3577-XN
Quote or Order Cost:
$920
Report Review
I would like to report this review.
Please use the drop down below to select a reason to remove this review.
Duplicate Review
Please enter the web url of the two "Duplicate" Reviews.
Bad Language
Too Short
Other Reason
Bad Language
You will need to Log In to your account.
Then you will be able to run the "Non-Customer-Review" proccess.
