Review Report Review
First Class Service - New World Auto Transport - Ram 3500

Chris Castleman Submitted this review about New World Auto Transport
Review made Live: 8/28/2011 5:41:00 PM
While on vacation my Dodge Ram 3500 Long Bed 4 door broke an axle on the side of the highway near 500 miles from home. My truck is my baby and I was freaked out about the whole situation. I was basically stranded in the middle of Alabama with a major truck repair. My parents located Steve Wells and New World Auto Transport through the internet and called him late on a Friday night. They actually spoke directly to the owner (Steve Wells) and he assured them this would be no problem. He gave them a quote right away and said he would put me on the board ASAP. This was my first time having a vehicle transported long distance. Steve Wells put my mind and worries at ease.
Keep in mind, my truck had a broken rear axle and this is also the largest truck Dodge makes, so loading it on a truck would be no easy task! I explained this to him and he still reassured me his drivers are the best. Each and every time I had a question (I had plenty), Steve Wells would always take my call.
In addition, the driver contacted me to notify me my truck had been loaded and gave me an estimated arrival time. The driver also contacted me when he was approx. 1 hour away so I could make arrangements to meet him.
Steve Wells is a go-getter and a producer. In other words, he makes it happen! If you want first class service along with INCREDIBLE pricing then call New World Auto Transport. I will continue to use New World Auto Transport for all of my truck transport needs. This company was extremely professional and courteous. Thanks Steve Wells to you and your team ! I look forward to using New World Auto Transport again and referring friends and family to New World Auto Transport! 5+ Stars for New World Auto Transport !!!
Shipment Details
Origin State:
Alabama
Pickup:
On Time
Destination State:
Ohio
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
12745
Quote or Order Cost:
$650