The car was last minute to transport and Jay worked with me from the start to the finish. Jay is the broker that sets it up with the driver to pick up and was quoted a higher price. Jay took a cut from his service to pay the driver more to accommodate my needs. This by far was the most honest person I have ever worked with before. Randy the driver called the day before he was to pick up the car and explained it would be the next day. Randy showed up at 9pm Thursday and he was Fast, understanding, and very open minded to my concerns with the car for transport. Randy ensured me it was in good hands. He also explained it would be in on Saturday and it was right as he said and called ahead of time to have someone ready to pick up the car. I have never done this before but if and when I do again Nationwide will be my first choice. Remember that anyone can tell you a price and low ball you on the quote but Jay was up front and to the point with no run around. The transport company was Dependable tow and recovery and Randy is an asset to this company for what he does day in and day out. I watched how he had to move these cars around on a 10 car transport and it is a huge job. Thanks again Jay for your honesty and thank you Randy for your personal service with a consumers needs.
Shipment Details
Origin State:
Florida
Pickup:
Late
Destination State:
West Virginia
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
355453-PC
Quote or Order Cost:
$525
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