Review Report Review
Stay Away

Remash Submitted this review about Nationwide Relocation Services
Review made Live: 11/1/2007 3:14:00 PM
First off, do not use this company. They are brokers and will charge you a high fee just so they can call a real mover for you. Or call a real ripoff mover to destroy your life.

We requested quotes online. Nationwide is one that called back as well as 2 other companies. We went with them because Farah Deeb said she can assure us that movers will be there Friday morning, 10.26.07, to pick up our furniture from the house we were closing on that afternoon at 3 pm. This is the only reason we went with them. None other. They did not provide the cheapest quote so that is not the reason.

I provided her a list of every single item that needed to be moved and she estimated the weight at 2929 lbs at a fee of $1594.59 which would be the maximum charge if the weight remain at 2929 lbs but would be less if the weight is less. The minimum weight that we must pay for is 2000 lbs, which is standard. Packing materials is a separate charge.

We did not receive a call from Nationwide or a mover on Thursday so I called Nationwide to verify that movers are coming. They said yes but now said they may not come until Saturday. Friday came and went but no movers. We closed on the house and handed over the keys. With our furniture still in the house. The new owners were understanding and gave us a key to use when the movers eventually come. Friday we called the actual movers with a number provided by Nationwide. They said they will try to make it for Saturday morning. They could not make it that early and ended up arriving near 7 pm. They packed everything by 11 pm and my wife and I drove back to Maryland where we now live. The drivers overnighted in Pittsburgh so we could not go with them to the weigh station.

Sunday the movers sent in the weight quote to Nationwide. Nationwide called me and said the weight came up to 4900 lbs. Yes, way above the estimated 2929 lbs. But that\'s not the worst. I know exactly what each piece of furniture weighs because I have the manufactur weights and dimension for each piece. They all weigh less than 1800 lbs which means they are trying to overcharge me for a crap load of furniture. Well, I know the movers picked up another customer. I just did not know they would have combined the weights and bill me and probably that other person for the combined weight.

A long a bitter battle started with me, the movers, and Nationwide. I finally got the movers to admit to the overweight when the owner of the moving company try to make a deal with me based on the 2929 lbs that Nationwide quoted. This was after I mentioned to him that I know all the weights and that I spoke to my lawyer already.

Today is 11.1.07 and the furniture was deliver this morning and get this, at 2 am. That\'s right, who the heck does something like that. 2 am for goodness sake. We were stuck in a corner and had to take the shipment or they would have found some reason to delay us another week. I still ended up paying for 2929 lbs based on the Nationwide quote instead of the 2000 lbs that I should pay for but they had us in a corner. Pay or not get the furniture. What can person do? These movers and brokers like Nationwide are scam artist. I did not mention the damage to one of our wardrobes but there, I just did. I lost an extra $514 to them but at least it was not the $1600 they wanted to grab. Fight them people. Do not settle and question everything they do. Oh, the federally mandated 400N Tariff is good for nothing. These people are under this tariff but it does nothing for me the consumer.

Stay away from Nationwide Relocation Services. Also known as movingcost.com. Oh another thing, the discount they quoute of 63-73% is a joke. Another scam of theirs.
Shipment Details
Origin State:
Pennsylvania
Pickup:
Late
Destination State:
Maryland
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
2400847-01
Quote or Order Cost:
$1594