Company Response Review Report Review
Stood Up

Paisley Submitted this review about Nationwide Relocation Services
Review made Live: 8/30/2011 4:19:00 PM
Well all these negative reviews for Nationwide Relocation Services sound familiar because I am experiencing them first-hand. My ETA dates for pick-up have come and gone without a single phone call from anyone there. I received one email from "Quality Assurance", who did not respond to my email either. After leaving many voicemail messages for many different people, I still have had no contact with anyone human there. I don't think they are. It is very dissappointing since my first contact, Augustin, seemed so kind when he was taking my money. Now I'm out my deposit and had to hire another moving company on an extremely short notice.

Thanks Nationwide Relocation Services for making the stress of moving 100 times worse. I will be filing a complaint with the BBB and I will get my deposit back even if I have to see you in court. I'd love to.
Shipment Details
Origin State:
Virginia
Pickup:
Never
Destination State:
Michigan
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
7287423-01
Quote or Order Cost:
$1579

Company Response
Keisha young from Nationwide Relocation Services Submitted this response.
Response Date: 9/13/2011 5:16:00 PM
Dear Paisley, We have investigated your issue and found that you were refunded. We apologize for the service failure and the inconveniences caused to you and your moving plans. Please accept our apologies over this matter and allow us to alter your experience with us. We would like to speak with you to see if there is anything we can do to further assist you. We are available at your disposal at 855-820-6917. Call at your convenience and we will work together to resolve this issue. Thank you for your time. Sincerely, The Assistant of the President of Nationwide Relocation Services