Review Report Review
Transportation of my Toyota Highlander

D Smith Submitted this review about National Transport LLC
Review made Live: 3/8/2011 9:26:00 AM
National Transport was a pleasure to deal with right from the start.
After we found the company name and phone number on the internet I placed the phone call.
When I finished speaking to a customer service rep the very first time we had agreeded on a price and she had sent the contract over the computer.
There was a problem with the contract once I signed it I could not send it back to them so at their recommendation I printed the contract, signed it and faxed it back to them the next day.
My car was picked up 5-6 days later and I was called by the company and truck driver that day.
Total days from first phone call to delivery was 12 days. It is awfully difficult to estimate how long this process will take because once contract is signed a carrier must be found. I was very impressed with National Transport and the independent drivers for their efficiency and the great way they communicate with their customers.
As soon as the driver arrived in Massachusetts he called me because at the time their was big amounts of snow on the ground. We met 10 minutes from my house just off the highway.The driver had the vechicle off loaded by the time I arrived. The driver was very knowledgeable about his job and he was kind and courteous.
I will use National Transport for my future transport needs and I wil not hesitate to recommend them to others when ever possible.
Shipment Details
Origin State:
Ohio
Pickup:
On Time
Destination State:
Massachusetts
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
65319
Quote or Order Cost:
$500