Jay B
Submitted this review about National Transport LLC Review made Live: 2/16/2012 5:59:00 PM
I looked around at other transport websites and contacted about 10 of them. Prices ranged from $900 to $1800 to ship this car - open container, 6 days travel time.
National Transport LLC was the only one that had a chat feature (I hate waiting on hold on the phone) and it was VERY easy and quick to get a hold of a representative. National Transport's web site states pickup in 1-4 days. Ours did not get picked up until 6 days had passed. I used the text chat feature on the web on day 4 since I had not heard anything, and was told that on the rare exception pickup can be delayed due to the area of the pickup. Rural coastal Maine is one of those areas. Not a big deal, the representative was pleasant to chat with and explained everything. Two days later the car was picked up. The driver was easy to work with on the pick up and drop off. I used the "chat" feature off the web to check on the status of the car several times during the trek across the country. Each time was easy and pleasant. Car was in great shape on delivery.
No problems!
I would use this service again.
Shipment Details
Origin State:
Maine
Pickup:
Late
Destination State:
Arizona
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
105464
Quote or Order Cost:
$1395
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