JORGE DE LA GARZA
Submitted this review about Move On Time Review made Live: 8/31/2011 3:14:00 PM
READING YOUR CUSTOMER RIGHTS I FOUND THAT SHIPPING MUST BE DONE IN A "TIMELY MANNER" IN A "REASONABLE DISPATCH TIME" . I WOULD LIKE TO KNOW WHAT DOES THAT MEAN TO YOU.
YOU HAVE MY MONEY WHICH I PAID ALMOST SEVEN MONTHS AGO, AND I DO NOT HAVE MY CAR. NOT EVEN NEWS.
PERHAPHS I MIGHT GET AN ANSWER THROUGH HERE, BECAUSE AFTER SEVEN MONTHS AND A DOZEN OF EMAILS I HAVE NOT HEARD ANYTHING FROM YOU. YOUR LINE IS ALWAYS BUSY.
AND IM NOT TALKING ABOUT YOUR EX-EMPLOYEE DESIREE, WHO WAS RUDE AND HANG UP THE LAST COUPLE OF TIMES WHEN I HAD TO CALL HER FROM ANOTHER NUMBER BECAUSE SHE WAS NOT TAKING MY CALLS, BUT AT LEAST SHE ANSWERED ONCE IN A WHILE. I CANT BELIEVE I EVEN RECOMMENDED MOVE ON TIME TO FRIENDS OF MINE.
PLEASE SHOW A LITTLE RESPECT AND PROFESSIONALISM AT LEAST TO ANSWER. IM SURE THIS CAN BE SOLVED WITHOUT THE NEED TO TAKE ANY LEGAL ACTION AGAINST YOU.
Shipment Details
Origin State:
North Carolina
Pickup:
Never
Destination State:
Texas
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
A588770
Quote or Order Cost:
$650
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