Company Response Review Report Review
Laura Curto - Motor Movers

Igor Sill Submitted this review about Motor Movers Auto Transport
Review made Live: 8/31/2013 12:01:00 PM
I've moved 9 cars from different states into California, and frankly virtually all were disappointing experiences, with exception of this last transport which was managed by Motor Movers Auto Transport. I had signed up with another mover who gave me nothing but excuses, didn't pick-up my car (1964 Ford Cobra roadster) after 2 weeks and then asked me for an additional $150 because they were "overbooked". I did some google research and found good reviews on Motor Movers and contacted them. Laura Curto handled the details and told me she would call me the next day with pick-up arrangements. I was amazed and very pleasantly surprised when she called the very next day with all the details necessary. She kept me informed as to exact pickup, location of transport, etc. She exchanged emails with me promptly and even followed up after delivery to insure that everything had worked as promised. What a delight! Yes, finally I had a good experience with car movers and would recommend these guys without hesitation. Thanks
Shipment Details
Origin State:
Maryland
Pickup:
On Time
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1020467
Quote or Order Cost:
$1200

Company Response
Motor Movers Representative from Motor Movers Auto Transport Submitted this response.
Response Date: 8/31/2013 9:17:00 PM
Laura Curto - Motor Movers 480-428-1266 Thank you Igor for the nice review, and for giving me a chance. I don't know that I would still have much faith after 9 disappointing experiences. We do strive to give good customer service here at Motor Movers. I hope you enjoy the Cobra. Please feel free to share my information with family and friends. I look forward to working with you in the future. Thank you , Laura