Motor Movers ...NEVER PICKED UP OR DELIVERED

Tammy Submitted this review about Motor Movers Auto Transport
Review made Live: 4/3/2013 11:11:00 PM
I worked with Steve Ram of Motor Movers in Scottsdale, Arizona after reading the positive reviews about the shipping broker on this website. Steve had almost 2 months to locate a shipping carrier for me to transport 2 of my vehicles from Raleigh, NC to San Francisco, CA.

Approximately 2 weeks prior to when I had to be at my destination for a new job, I started calling Steve of Motor Movers every few days to ask about whether they had found me a carrier. The answer was always "NO", but promised "any day now". Then 2 days before my move date, Motor Movers had still not found a carrier for my 2 cars. As you can imagine, I was panicking at that point and wondering how this company got those positive reviews. After hours on the phone, I ended finding an auto shipper on my own on the last day, but it costed $500 more because of the last minute notice.

I WOULD NOT RECOMMENED Motor Movers of Scottsdale, AZ to anyone who needs a reliable auto transport shipper. Steve Ram, the sales guy, seemed like a nice honest guy, but he DID NOT deliver as promised. AVOID MOTOR MOVERS AUTO TRANSPORT OF ARIZONA!!!

Company Response
Motor Movers Representative from Motor Movers Auto Transport Submitted this response.
Response Date: 4/5/2013 7:55:00 PM
In response, I did my best to get the two vehicles moved for Tammy. I had originally quoted a higher rate, but Tammy wanted to ship the vehicles at the rate of $2,450.00. I told her I had my doubts they would be picked up at that rate, but at her request I posted the vehicles at that rate, her requested rate. Also, the time period was not two months, per my computer the time period was only one month, not two, still plenty of time I realize to get the vehicles picked up, but not at the rate we were quoting, not what I suggested, the vehicles did not get picked up. She seemed to be a nice Lady, but was not willing to pay my suggested rate. Also, on hold time, the few times I spoke to Tammy, naturally she would call my "direct line", there is never, ever any hold time! She is being totally untruthful !