Company Response Review Report Review
Florida Bound

Neil G Submitted this review about Montway Auto Transport
Review made Live: 11/28/2024 7:20:00 AM
Montway did a good job identifying a trucking company to transport our vehicle to our destination. But the truckers delivery schedule was not consistent with our needs, as the vehicle was going to be delivered prior to our arrival. After a less-than-satisgactory experience discussing this with the truckers. I called the Montway agent for assistance. The agent and Montway responded immediately and quickly identified a different trucker whose schedule was perfectly matched with ours. Everything turned out well; and we remain satisfied Montway customers.
Shipment Details
Origin:
Rochester, New York
Pickup:
On Time
Destination State:
Florida
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
2416654
Quote or Order Cost:
$1200

Car Condition
  • Vehicle was dirty
Company Response
Montway from Montway Auto Transport Submitted this response.
Response Date: 12/6/2024 6:43:00 PM
Thank you for sharing your experience! We’re glad to hear that our team was able to resolve the scheduling issue quickly and ensure your vehicle arrived as needed. Your satisfaction is our priority, and we appreciate your patience throughout the process. If you need assistance again in the future, we’re here to help.