Company Response Review Report Review
Hawaii to Virginia

Kathy Submitted this review about Montway Auto Transport
Review made Live: 7/16/2024 7:10:00 AM
Overall a pretty good experience. A few things though. Car got to San Diego and there was confusion. Pasha had different info online from Montway. I ended up paying storage fees since could not secure cross country transport. First trans did not pick up. No information provided about a second company and delivery date. Car did show up as scheduled but not before I was told by original cross country company that they did not have my car. I would have thought Montway would have contacted me with new information. It did arrive and in good shape.
Shipment Details
Origin:
Honolulu , Hawaii 96817
Pickup:
On Time
Destination:
Alexandria, Virginia 22309
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
2489.00
Quote or Order Cost:
$2489

Car Condition
  • Vehicle was dirty
Company Response
Montway from Montway Auto Transport Submitted this response.
Response Date: 7/19/2024 7:02:00 PM
Thank you for sharing your feedback. We apologize for any confusion during your recent car transport experience. We're glad to hear that despite the initial challenges, your car arrived on time and in good condition. Your comments are valuable to us, and we will use them to enhance our service and communication moving forward. If you have any further questions or need assistance, please feel free to contact us directly.