Thank you for taking the time to share your experience. I am sorry to hear that our services did not meet your expectations. As part of our standard shipping process, we provide estimated shipping times based on current route predictions. Shipments may take longer depending on many factors, which we detail on our website and provide at the time of quoting. We strive to provide the best service possible and will take your feedback into consideration for future improvements. Thank you for sharing your concerns. -RK, The Montway Team