Company Response Review Report Review
Transport

James Karoub Submitted this review about Montway Auto Transport
Review made Live: 11/10/2023 2:00:00 PM
I have used Montway Auto 6 times and have been very pleased with their service. Although the last time, I was disappointed that the carrier did not meet me at our designated drop off site. Instead, he DROVE my vehicle 20 miles from his home to my place. Totally not acceptable.
Shipment Details
Origin:
Livonia, Michigan 48154
Pickup:
On Time
Destination:
Lewisville, Texas 75067
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
950
Quote or Order Cost:
$950

Company Response
Montway from Montway Auto Transport Submitted this response.
Response Date: 11/10/2023 7:50:00 PM
Hello James. Thank you for your review. We are sorry to hear of any inconvenience you have experienced. We have notified the proper teams regarding your concerns, and they will be reaching out to you soon for additional information. If you have any additional comments or concerns, please contact us at feedback@montway.com.