Company Response Review Report Review
Sending my Lexus to Georgia

G Fuller Submitted this review about Montway Auto Transport
Review made Live: 3/20/2021 9:30:00 PM
Montway had aggressive pricing on moving my Lexus from Texas to Georgia. I contracted with them on a Wednesday. By the following Tuesday, I called them to find out when they were picking up the car.. Later that day, they called to tell me they could pick it up The next day, Wednesday, and deliver it to Georgia on Thursday. But they would need another $100 to make that happen. Begrudgingly, I agreed to pay the additional money. They did pick up the car on Wednesday. The driver was great and stated in communication with me until the car was delivered. In the end, I was pleased with the outcome. But I don’t believe that I should have had to pay the additional fee.
Shipment Details
Origin:
San Antonio, Texas
Pickup:
On Time
Destination:
Georgia
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
$840.00
Quote or Order Cost:
$940

Company Response
Montway from Montway Auto Transport Submitted this response.
Response Date: 4/13/2021 6:15:00 PM
Thank you for the feedback. As a broker, we work to arrange transport with thousands of motor carriers across the country. We work hard to provide the most accurate and competitive quotes that we can. But there are many factors that affect pricing and we want to make sure we're presenting every option to the shipper. We'll be sure to note this accordingly and evaluate processes.