Company Response Review Report Review
Transporting car east to west

P Martin Submitted this review about Montway Auto Transport
Review made Live: 12/19/2019 5:36:00 PM
The Montway people were very friendly and professional. I like the way they keep you informed via update emails. However our driver did not give us advance 24-hour warning of delivery. He arrived 2 days b4 schedule, which we didn’t expect, around 4pm and asked us to pickup the car at 10pm. Too late and dark — how could you see if there any dents/scratches, etc. He then pushed us to do it very early the next morning so he could get to next delivery. Not good service on that end.
Shipment Details
Origin State:
Delaware
Pickup:
On Time
Destination State:
California
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1249
Quote or Order Cost:
$950

Car Condition
  • Vehicle was dirty
Company Response
Montway from Montway Auto Transport Submitted this response.
Response Date: 1/3/2020 5:26:00 PM
We are sorry to hear of your dissatisfaction with the carrier, P. We will be sure to address this with them. Thank you for your review, we do truly appreciate it.