Srinivasan, we apologize that our responses have been unsatisfactory to you, however, those responses have been the same we provide to all customers in your position. Sadly this is a common occurrence and that is why we do our best to inform you prior to transport to remove all toll transponders from your vehicle. Although toll companies charge you in a multitude of ways, this is not the fault of the carrier or us here at Montway. None the less, our claims team has helped provide all the documentation needed in cases like yours. The documentation you are requesting is not something we have ever provided to toll companies, as that is a contract between the carrier and Montway. The bill of lading we provided is your contract with the carrier to move your vehicle, and this reflects all the information needed to combat your toll charges.