We appreciate your review and thank you for your time. Please note Montway offers a 1 to 5 business day pickup window from the first available date. This information is provided at the time of booking, listed on our website and all email communications. We understand that most of our customers have time restraints and although we do our very best to make accommodations we cannot guarantee dates. Unfortunately, we can not control the different factors they may encounter during transit. Please also know that Montway is a licensed broker and carrier with our own fleet of trucks. We ask that every customer and/or potential customer please take the time and review all information on our website to ensure they completely understand our terms prior to booking. Records show your order was created on 6/21/17 with a first available date of 7/6/17. On 7/10/17(3rd business day) your vehicle was assigned and you were provided the estimate pick up and delivery dates. We ask that the customer reaches out to us directly for any further questions/concerns.