I.Reed
Submitted this review about Montway Auto Transport Review made Live: 10/3/2016 12:20:00 PM
...The reason for the 3 is because of a communication breakdown on dates, once that was resolved they worked hard to find a carrier. The problem with the dates caused my original carrier to cancel, but I was notified right away and they stated calling other carriers, the next assigned carrier wanted more money for the same car, I refused, my rep was supported of my decision and stated they would keep calling oyher carriers, with hours I received the name of a carrier that would pick up for original agreement. He was scored a 10 by me because he had a very positive friendly attitude. Very professional when checking the car and the same on delivery. He called 2-4 times each way to give updates and answer concerns. He made this a 6 star experience for me, His name is Otis Tucker, great job Otis. I do not think you can go wrong using this company, just clarifie all of your dates. Sorry about the typo's, unable to delete anything for some reason. Clarify and oyher is other. Thanks I wanted to submit this to help other people in the same situation as I was when trying to pick an honest provider. I have found that some people will ask for a lot of money but provide poor quality service. I did noy(should be not) get that with this company. I will use them in the future and if I am treated unfairly I will be honest as well. Good luck with your vehicle transfer.
Shipment Details
Origin State:
Missouri
Pickup:
On Time
Destination State:
Texas
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
332414
Quote or Order Cost:
$600
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