John Carifa
Submitted this review about Montway Auto Transport Review made Live: 11/20/2015 11:45:00 AM
Driver was very courteous and professional. Car was picked up and delivered without a hitch. Overall, I was very pleased and would certainly use them again. My only criticism would be regarding communication out of dispatch. I was originally given conflicting info as to when I would be contacted and provided with a specific pickup date and time. Subsequent to that, my driver's truck broke down and the pickup time had to be pushed out a day. That was not a problem, however, no one at dispatch called me to notify me. I only found out because I called the driver directly. Lastly, I was told by dispatch that delivery would take 2 days. It only took 1 day, which was fantastic, however dispatch should have called me to notify me of that to ensure I would be home. Luckily, I was. The driver, his handling of my vehicle, and all of my direct communication with him was excellent
Shipment Details
Origin State:
South Carolina
Pickup:
On Time
Destination State:
Connecticut
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
234390
Quote or Order Cost:
$772
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