Gerald Swartz
Submitted this review about Montway Auto Transport Review made Live: 10/24/2011 10:07:00 AM
Montway Auto Transport was chosen because of their High rating reviews more than the cost, although that was a factor for me. they were professional and and prompt. The problem I have is with the subcontracted carrier they provided to pickup and deliver my car. The company " JM Towing" was to pickup at 4pm but did so at 8pm. They did not use the proper tie down straps to transport the car instead 4 nylon cargo straps cinched around the tires so tight they were pinched nearly into the rims and the straps also chafed the lower body pieces of my Trans AM. I took pictures but did not this talk with the drivers since they didn't speak very good English and were rushing to get going. They also complained they wanted cash because they needed gas money when I provided them with Certified Check. The bottom of the shipping order stated that the shipper (Montway) was not responsible for damages done by the driver so I was pretty sure I wasn't going to get much out of JM Towing. Montway is a good company My complaints are toward "JM Towing, I only hope they don't use JM Towing.
Shipment Details
Origin State:
Virginia
Pickup:
Late
Destination State:
Colorado
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
14000
Quote or Order Cost:
$905
Car Condition
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