Company Response Review Report Review
Monstar transport was my saving grace

Michael Taylor Submitted this review about Monstar Auto Transport
Review made Live: 1/21/2007 2:12:00 PM
Monstar transport was my saving grace. I was totally screwed over by a company named A Eastern Connections out of New York. Then I contacted Monstar and was introduced to one of the most professional, customer orientated, and over the top employees ever named "Letty". This person went totally out of her way to make the transporting of my vehicle happen in an extremely timely fashion. I can't even express into words my gratitude for her personal attention towards my needs. I've had other vehicles transported across the country before, but not with this kind of awesome service. I will only deal with Letty and the outstanding driver's they contract with. Like the old saying goes" you have to go through hell to appreciate heaven". Once again, Letty thank you from the bottom of my heart, you're awesome.

Michael Taylor, Medical Lake, WA
Shipment Details
Origin State:
Virginia
Pickup:
On Time
Destination State:
Washington
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Letty
Quote or Order Cost:
$1400

Company Response
Letty Pena from Monstar Auto Transport Submitted this response.
Response Date: 1/29/2007 3:40:00 AM
Mike, it was my pleasure. Im sorry that you had to go thru what you did but Im glad it got resolved. Through out the whole ordeal, you still managed to have a sense of humor. Thank you for using our services and I look forward in hearing back from you in the future. Be careful catching all those bad guys out there in the snow wearing your ninja outfit! Many Blessings... Letty :)