Company Response Review Report Review
SHIPPING OF VEHICLE ACROSS THE US

TINA MICHAEL Submitted this review about Mercury Auto Transport
Review made Live: 6/6/2011 3:08:00 PM
JIM MADE THE TOTAL EXPERIENCE A FANTASTIC ONE. HE HAD QUOTED ME APPROXIMATELY 4 MONTHS PRIOR TO THE ACTUAL TIME THAT WE SHIPPING THE VEHICLE. HE WAS THE ONLY ONE WHO FOLLOWED UP TO SEE WHEN WE WOULD ACTUALLY BE SHIPPING THE VEHICLE. HE PROVIDED ME WITH THE BETTER BUSINESS BUREAU INFORMATION ON HIS COMPANY AS WELL AS CUSTOMER REVIEWS LIKE THIS ONE. HE ALSO BROKE EVERYTHING DOWN AND EXPLAINED WHAT HIS COMPANY DID AND HOW THE WHOLE PROCESS WORKED. NO MATTER WHAT WAS GOING ON HE WAS ABLE TO GIVE ME INFORMATION OR FIND OUT AND CALL ME BACK. THE BIG THING WITH SHIPPING A VEHICLE IS TO REMEMBER THAT CIRCUMSTANCES CAN ARISE THAT ARE UNFORESEEN AND TO BE PATIENT. THE COMPANY WANTS TO GET YOUR CAR TO ITS DESTINATION JUST AS FAST AS YOU WANT IT, HOWEVER, THE REALITY IS NOT EVERYTHING IS PERFECT. I WOULD DEFINETLY RECOMMEND THAT YOU USE JIM GOZDE, I'M NOT SURE WHAT HIS FELLOW EMPLOYEES ARE LIKE BUT HE IS #1 IN MY BOOK AND I WILL DEFINETLY USE HIS SERVICES AGAIN.
Shipment Details
Origin State:
West Virginia
Pickup:
On Time
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
206037-XM
Quote or Order Cost:
$1225

Company Response
Matthew Sandomir from Mercury Auto Transport Submitted this response.
Response Date: 7/12/2011 8:05:00 PM
Tina, you are very welcome ! I knew that you were handling everything for your (stressed) mom in CA while coordinating everything in WV . I am so glad to hear that everything went smooth . IF you like this review call Jim Gozde 954-239-1780 ext12