Company Response Review Report Review
CUSTOMER SERVICE REP- EVANS PIERRE

TIFFANY FRANKLIN Submitted this review about Mercury Auto Transport
Review made Live: 4/12/2011 1:25:00 PM
I WAS IN DIRER NEED OF MY CAR BEING TRANSPORTED TO KANSAS WHERE MY HUSBAND WAS BEING STATIONED. I ORIGINALLY WENT WITH ANOTHER CARRIER, HOWEVER AT THE LAST MINUTE I WAS TOLD THAT THEY COULD NOT LOCATE ONE. I JUST SO HAPPENED TO RECIEVE AN EMAIL FROM EVANS WONDERING IF IS STILL NEEDED A CARRIER, SO I CALLED. HE WAS GREAT! HE GOT RIGHT ON TOP OF IT AND BEGAN TO WORK ON GETTING THIS TAKEN CAR OF. HE ASSURED ME THAT HE WOULD LOCATED ONE AND THERE WAS NO NEED TO WORRY. IN NO TIME EVANS HAD FOUND A CARRIER. IT WAS GREAT!!! HE REALLY HELPED MY FAMILY IN A STRESSFUL TRANSTION PERIOD. I WAS REALLY ABLE TO COUNT ON HIM AND HE DID WHAT HE PROMISED HE WOULD. IF I EVER NEED TO TRANSPORT ANOTHER VEHICLE HE WILL BE THE FIRST PERSON I WILL CALL. THANK YOU MERCURY AUTO TRANSPORT; YOU HAVE A GREAT EMPLOYEE ON YOUR HANDS!!!!!
Shipment Details
Origin State:
Florida
Pickup:
On Time
Destination State:
Kansas
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
216527-CS
Quote or Order Cost:
$800

Company Response
Matthew Sandomir from Mercury Auto Transport Submitted this response.
Response Date: 4/13/2011 2:49:00 PM
Hi Tiffany, Glad we could help. Thank-you for the feed back. Evans Pierre 954-239-1780 ext 18