Jacob Wilcox
Submitted this review about Mercury Auto Transport Review made Live: 1/29/2024 9:55:00 AM
Jim Gozde was great to work with! He stayed in constant communication with updates via email and phone each day (from 7 days out through pickup). For those of you who don't know (like me) most companies will post your 'contract' on a board for drivers to select. The initial price you are quoted will be the cost for the driver; the transportation broker then takes a fee for arranging the deal; if there's bad weather, it might cost more for a driver to take your contract so keep that in mind.
Anyway, Jim G helped me stay patient when my first pickup window passed due to tough weather in the midwest. I had other companies call me and say they could ship for an extra $800 - Jim calmly asked for me to stay patient, and my truck was picked up the next day with only a $200 increase.
Highly recommend Mercury and Jim Gozde
Shipment Details
Origin:
SEATTLE, Washington 98199
Pickup:
Late
Destination:
Louisville, Kentucky 40206
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1200
Quote or Order Cost:
$1400
Car Condition
Company Response Jeff Solomon from Mercury Auto Transport Submitted this response.
Response Date: 1/30/2024 2:19:00 PM
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
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