Company Response Review Report Review
Delivery was late and stolen item.

Daniel v Submitted this review about Mercury Auto Transport
Review made Live: 11/16/2020 9:17:00 PM
My delivery was one week late and my card side mirror arrived broken and my car booster was stolen by the truck driver or someone within that transport from Starway logistics. Joel was quick to respond to my text to find out where my car was thou.
Shipment Details
Origin State:
New York
Pickup:
On Time
Destination State:
Nevada
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1400
Quote or Order Cost:
$1400

Car Condition
  • Vehicle was dirty
  • Items were stolen from the vehicle
Company Response
Minta Licata from Mercury Auto Transport Submitted this response.
Response Date: 11/17/2020 2:42:00 PM
Hi Daniel, I'm glad that Joel did a good job communicating with you throughout the transport process, however I'm sorry to hear about the delay in delivery as well as the damages done to your vehicle. If you have any questions regarding filing a claim with Starway Logistics please email me at minta@mercuryautotransport.com, and if you do so please include your order number.