Company Response Review Report Review
Excellent Customer Service and Transportation Service

Michelle Submitted this review about Mercury Auto Transport
Review made Live: 10/29/2020 4:37:00 PM
I was needing to transport a truck from Arizona to California in a relatively short amount of time. Once I placed a request for an estimate on their website, I received an email and text message from Pete Reynolds advising I could call or text/email if I needed any assistance. I called Pete and he explained the entire process to me over the phone and was extremely professional and polite the entire time. Pete ended up getting us a great deal and I ended up using his services to transport our truck. The driver, Adrian, that was assigned to our transport was equally as professional and polite. He was in communication with me throughout the entire process (calling a day ahead to confirm the drop off window and calling on the delivery day to advise he was an hour away). I cannot recommend this company enough. If I ever have to transport another vehicle, I am going to call Pete straight away!
Shipment Details
Origin State:
Arizona
Pickup:
On Time
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
2348219
Quote or Order Cost:
$381

Company Response
Minta Licata from Mercury Auto Transport Submitted this response.
Response Date: 11/2/2020 6:07:00 PM
Thank you for sharing your auto transport experience, Michelle! We do our best to get you the lowest price possible with a reputable carrier, and I'm happy that Pete delivered on that. We are glad to hear that everything worked out well. Thank you for your business!