Company Response Review Report Review
Transport Review

Susan Solis Submitted this review about Mercury Auto Transport
Review made Live: 9/8/2015 1:06:00 PM
I can't say enough good things about the experience we had with Mercury Auto Transport. I want you to know that we are very pleased with the quality of service your company provides.

Mr. Roman Franco exceeded my expectations. He always returned my phone calls, when he wasn't readily available to take my calls. The transport driver Roman found for my son’s truck was perfect. It was as if I had picked the driver out myself; so professional. I sincerely appreciated Roman’s responsiveness and the way he conducts business.

Mr. Ron Dessureault was very professional and courteous. He exceeded all our expectations in every way, i.e., his transport truck was top of the line, he arrived when he said he would and was able to deliver our son's truck earlier than expected. It was a real pleasure to meet him. This was our first time ever needing this type of service and after meeting Ron, we had no reservations, what so ever, about getting my son's truck to him. We knew we could depend on Ron and he made the whole process worry-free.

We have recommended your company to others because of our satisfaction with your service. We look forward to doing business with you again, should the need arise.

Sincerely,

Susan Solis
Shipment Details
Origin State:
New Mexico
Pickup:
On Time
Destination State:
Vermont
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
2088810-DM
Quote or Order Cost:
$1600

Company Response
Matthew Sandomir from Mercury Auto Transport Submitted this response.
Response Date: 9/8/2015 1:34:00 PM
Hi Susan , We are very happy to hear we beat your expectations. Picking the right carrier makes all the difference when shipping a vehicle. Roman is a asset to our company he treats every transport as if it was his own. Thank-you so much for taking the time to share your experience . Sincerely, Management