Company Response Review Report Review
Shipped car to Calif

Amy Woods Submitted this review about Magic Carpet Auto Transport
Review made Live: 3/14/2011 12:46:00 PM
Magic Carpet was not the least expensive shipping broker to use by far. But I was concerned about timeliness of shipping and was told by Magic Carpet that the more I paid the better the chance that my car would be picked up quickly. Not sure if this is true but after a short delay, the car was picked up. Pickup was not the best experience by far as the carrier kept stalling on date and time. I paid for door to door but ended up having to drive the car to a location close to the highway for pickup.
Delivery was a much better experience. The car was a day early and was delivered to the door with no problems. The car was extremely dirty but otherwise in good shape.
Shipment Details
Origin State:
Pennsylvania
Pickup:
Late
Destination State:
California
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1366590
Quote or Order Cost:
$1070

Car Condition
  • Vehicle was dirty
Company Response
Terry Williams from Magic Carpet Auto Transport Submitted this response.
Response Date: 3/14/2011 5:36:00 PM
Amy, I am very sorry that you feel you had some difficulties in your transport. I understand that everyone has a schedule they have to stay by. However, in the trucking industry the drivers do everything they can to accommodate all requests as best they can but sometimes their delays are inevitable. The drivers did make good time in picking up your vehicle only a few days after you placed your order with us and delivering your vehicle a day early. I hope that someday we will get the chance to make your experience worthy of a 5 star.