Company Response Review Report Review
My experience with Magic Carpet Auto Transport

Joanne Submitted this review about Magic Carpet Auto Transport
Review made Live: 2/13/2011 4:47:00 PM
I would use Magic Carpet Auto Transport again. The price was great-$1050 across country in major snowstorms. There was a mix up about the phone numbers as well as, at first, who was the sender. I called twice to straighten out the numbers, but when the driver tried to contact me that he was in my area he used the wrong phone number and I didn't get the message til after midnight- and then they arrived at 7am the next morning. They were only a few houses away from me, so that was no problem. The car arrived more than 10 days after pickup and I had called to see what was happening. After investigation I was told the transport vehicle had a breakdown and MC and I hadn't been notified. There were major snow storms at the pick up point as well as across the country, so I was expecting delays anyway. I would use Magic Carpet again and the company that transported the vehicle, also. Friendly and helpful people all around.
Shipment Details
Origin State:
Connecticut
Pickup:
On Time
Destination State:
Oregon
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1354525
Quote or Order Cost:
$1080

Car Condition
  • Vehicle was dirty
Company Response
Terry Williams from Magic Carpet Auto Transport Submitted this response.
Response Date: 2/22/2011 5:07:00 PM
Joanne, Thank you for your review of Magic Carpet. I am so very sorry there was some confusion on your contact information but we are glad everything worked out well. Hope you are enjoying your vehicle. Please contact me anytime if you ever need anything in the future. Nicole Hancock Nicole@magiccarpetautotransport.com 360-834-2900 Ext 201