Company Response Review Report Review
Very Good Service - Order # 2010300 Handled by Kevin Ricer

James Takaki Submitted this review about Magic Carpet Auto Transport
Review made Live: 4/24/2010 4:10:00 PM
My vehicle was located in an out of the way (rural) location in the Northwest and was being shipped an unusual location on the East Coast. It took about 2 weeks to locate a driver, Kevin Ricer was my contact at Magic Carpet and he kept up with me while trying to locate a driver for the unusual route. I was also presented with alternatives to get my shipment moving faster (taking it to a larger city to be picked up). I decided to be patient and a driver was located after 2 weeks, transport went smoothly (and quickly - 7 days from Washington to Vermont). I was contacted by Magic Carpet when shipment was scheduled, day of pickup, and day after delivery to ensure everything was going as planned. Kevin was knowledgeable from the beginning and the entire process went as expected/explained. I also appreciated not having to pay a deposit untill the vehicle was picked-up, since I had some concerns about being able to find a driver for such an odd route. Overall a very positive experience.
Shipment Details
Origin State:
Washington
Pickup:
On Time
Destination State:
Vermont
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
2010300
Quote or Order Cost:
$1400

Car Condition
  • Vehicle was dirty
Company Response
Terry Williams from Magic Carpet Auto Transport Submitted this response.
Response Date: 4/26/2010 1:46:00 PM
Mr. Takaki, thank you kindly for the review. It was my pleasure assisiting you with this process. If you need to transport a vehicle in the future just let me know. Thanks again, Kevin Ricer kevin@magiccarpetautotransport.com / 888.488.9552