Review Report Review
car transport

Jacob Manthei Submitted this review about Magic Carpet Auto Transport
Review made Live: 11/23/2009 8:46:00 AM
I found magic carpet online. I read a review and they had a very high rating and high volume. The first pickup date was botched. I was told that they would pick the car up in the afternoon but the truck driver left in the morning, prior to the seller of the car receiving his payment for the car. The seller received payment in the afternoon - like i told magic carpet - but it was too late. Magic Carpet was rude when i asked them to call the truck driver to see if he was still in the area. Magic carpet re-submitted my order and the car was picked up on the next business day. The second round went much, much better. Communication was good. When i took delivery of the car, there was a small dimple in the hood. It looked as though a bird had hit the hood. The driver farily gave me a discount, which i appreciated. I would probably use magic carpet again, but the first try was a little disheartening. I think they are a decent company though.
Shipment Details
Origin State:
Virginia
Pickup:
On Time
Destination State:
Michigan
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
288264
Quote or Order Cost:
$675

Car Condition
  • Vehicle was damaged