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JErickson Submitted this review about Magic Carpet Auto Transport
Review made Live: 9/23/2009 7:45:00 PM
Crystal at Magic Carpet was very honest. She also was a great communicator and I recommend you call and ask for her by name!

The transport company, Auto Grasshopper is just ok. There seems to an industry wide take over of foreign trucking companies. Their communication skills are needless to say, lacking. I had to call the dispatcher to find out that the car was not going to be on time. In a world where people have limited time it's a real pain in the @55 to make a commitment and then have to call to find out that they will not be holding up their side of the bargain.
Shipment Details
Origin State:
Washington
Pickup:
On Time
Destination State:
Indiana
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
277360
Quote or Order Cost:
$1095

Company Response
Terry Williams from Magic Carpet Auto Transport Submitted this response.
Response Date: 9/24/2009 11:06:00 AM
Joe, Thanks for being so understanding with this industry. I thank you for the kind words. I am glad to hear you thought our communication and customer service was great. Thanks again, -Crystal Warner-