Company Response Review Report Review
Magic Carpet experience

David Taylor Submitted this review about Magic Carpet Auto Transport
Review made Live: 5/17/2013 10:58:00 AM
The staff at Magic Carpet was polite and courteous as well as available by phone when needed. The price was worked out to my satisfaction and there was no monkey business to my knowledge. The driver had some delays and issues along the way but delivered the car at a time that was convenient for me to inspect and receive it. The car arrived in the same condition it left and was well cared for along the way. Steve (the driver) was clean, courteous, professional and did not rush to get unloaded and depart. His rig was also very clean, neat, and professional looking. I would only suggest that the driver do a better job of staying in contact with the customer, especially if a delay (which can be understandable) occurs that puts them off schedule. Magic Carpet was in contact numerous times during the transport and I would rate them A+ on every count, especially communication which I feel is crucial in long distance internet business. To others it may just be a car/etc, but to us, the customer, it is usually a special part of our life. Thanks for the great job and I will definitely call Magic Carpet first when the need arrises again. David Taylor
Shipment Details
Origin State:
Minnesota
Pickup:
On Time
Destination State:
Tennessee
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1001329
Quote or Order Cost:
$1350

Company Response
Terry Williams from Magic Carpet Auto Transport Submitted this response.
Response Date: 5/21/2013 11:14:00 AM
Casey Jackson, 360-853-2823 casey@magiccarpetautotransport.com Hi David, thank you so much for the awesome review, I am so glad that the transport of your vehicle went so smoothly, we strive to be the best and appreciate all feedback. We look forward to helping you in the future. Casey and Lori