Company Response Review Report Review
Sheila Paquette 360-834-2900

Sean Submitted this review about Magic Carpet Auto Transport
Review made Live: 1/2/2012 4:49:00 PM
Magic Carpet (and Sheila in particular) was a pleasure to deal with; the company they contracted through was less good/responsive. Magic Carpet was always courteous and easy to communicate with. The process was efficient. The car delivery was delayed but, again, not Magic Carpet's fault from what I can tell. The only complaint is that the communication from the firm doing the actual move to me (either directly or through Magic Carpet) was poor.
Shipment Details
Origin State:
California
Pickup:
Late
Destination State:
New York
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1614417
Quote or Order Cost:
$1109

Company Response
Terry Williams from Magic Carpet Auto Transport Submitted this response.
Response Date: 1/2/2012 6:22:00 PM
Hi Sean, thank you for the review and the kind words you said about me and my company. I want to apologize that the carrier assigned to did not communicate so well. We are dealing with this on our end with the carrier. It is our goal to always provide our customers with excellent communication throughout all aspects of the transport. ~Sheila~ FOR EXCELLENT CUSTOMER SERVICE AND FOR YOUR FREE QUOTE CALL AND ASK FOR SHEILA SPECIFICALLY at 360-834-2900 or email me at sheila@magiccarpetautotransport.com