Company Response Review Report Review
Sue Garrison 360-834-2900

Joseph L. Vitale Submitted this review about Magic Carpet Auto Transport
Review made Live: 12/20/2011 11:39:00 AM
Sue was very prompt in responding to my initial email and great with her follow-up. She helped to negotiate the rate and was creative in posting the delivery in a way that would allow me to get the best possible rate of shipment from the carrier. Never having done this before, she was very good about explaining the process and made it very easy for me. We had complications with the driver, lack of his communication and very early arrival, but was no fault of hers. In fact, she helped to facilitate keys were mailed to me, since the car was dropped early, and did this at the drivers expense. The price seemed very fair to me. Overall, I would recommend Sue and Magic Carpet.
Shipment Details
Origin State:
New Jersey
Pickup:
Early
Destination State:
Michigan
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1586903
Quote or Order Cost:
$700

Company Response
Terry Williams from Magic Carpet Auto Transport Submitted this response.
Response Date: 12/26/2011 4:12:00 PM
Hi Joseph, Just wanted to say thanks for the very nice review of my service. I'm glad most everything worked out as planned. Sometimes those estimated dates can cause some inconvenience when the drivers arrive early, but I'm glad bewtween you, I and the carrier we were able to work it out without too much inconvenience. sue@magiccarpetautotransport.com 360-834-2900