I used this company to ship my fiancee's car from New Jersey to Austin. They promised me a rebate of $30 when I was checking for rates. After shipping - they kept calling me 20 times and said unless I write a review- they won't give me my money. After I wrote a "good" review- they said it will take 6-8 weeks to send me the cheque. I waited and then emailed and no one responded back. Then I called up and the guy who picked up said- "you worked with Steve and he is no longer here". O.k.- who else can help me- he said let me put you through my HR Manager. The "manager" came and said- Steve is no longer here and you have not yet done one more step- I give you 1 hour from now- go do it. I told her I am driving - I can't get this done in an hour and why wasn't I communicated about this earlier and Steve told me I was all set to recieve it. She said"His job grade does not make him smart- he won't know all these details- you should know all this". Are you kidding me? Me a customer should know all this - when you guys kept calling me to write a review for 20 days???? And when I asked her the above she gave me the stupidest excuse-"if you go to nextel and buy a phone and return it after 30 days they wont take it- but I am giving you one hour now- we are great!". I started laughing and called their bluff. Then she said- this conversation is over and I am putting down the phone. DO NOT TRUST THEM- THEY ARE CHEATS- Seriously - you will lose your money!!!
Shipment Details
Origin State:
New Jersey
Pickup:
On Time
Destination State:
Texas
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1532146
Quote or Order Cost:
$1013
Report Review
I would like to report this review.
Please use the drop down below to select a reason to remove this review.
Duplicate Review
Please enter the web url of the two "Duplicate" Reviews.
Bad Language
Too Short
Other Reason
Bad Language
You will need to Log In to your account.
Then you will be able to run the "Non-Customer-Review" proccess.