Company Response Review Report Review
Carrier status updates lacking

Carl Shaffer Submitted this review about Magic Carpet Auto Transport
Review made Live: 10/7/2011 12:08:00 AM
Magic Carpet's service was excellent. I had a one-week window for pickup and they found a carrier the same day I called that was available on the first day of the one-week window.
The carrier performed as promised, however the pickup and delivery times were way off. Unfortunately, the driver didn't call with updates, so in both cases we were left hanging for hours waiting for the truck to show.
Shipment Details
Origin State:
Texas
Pickup:
Late
Destination State:
California
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1558468
Quote or Order Cost:
$730

Company Response
Terry Williams from Magic Carpet Auto Transport Submitted this response.
Response Date: 10/10/2011 7:58:00 PM
Responded By: KATHY ASHLOCK 360-975-3192 ~ Carl, thank you for the 5 star review, Im glad you were happy with my service.