First, they always answered the phone during their business hours with a live rep. To me that is really important. If the first operator couldn't answer a question, I was always passed to someone who could, without prompting.
Second, from reading a lot of reviews, I knew I probably wouldn't hear anything until one or two days before pickup. But as soon as Kathy had a driver, she called and we had 4 days notice, which helped.
They also called several times to make sure the pickup happened as well as the delivery.
Really good service, especially for a business that has a lot of fly-by-night operators. I would recommend them and use them again.
Shipment Details
Origin State:
Ohio
Pickup:
On Time
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1524985
Quote or Order Cost:
$1200
Company Response Terry Williams from Magic Carpet Auto Transport Submitted this response.
Response Date: 9/8/2011 6:52:00 PM
Responded by: KATHY ASHLOCK 360.975.3192 Max, thanks for the wonderful 5 star review, Im glad everything went smooth.
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