Company Response Review Report Review
Don Treece

Mimi E. Submitted this review about Magic Carpet Auto Transport
Review made Live: 8/12/2011 11:57:00 AM
We requested quotes from several companies and compared pricing to service. While the quotes varied slightly (to be expected), we had used Magic Carpet previously and had an excellent experience before, with on-time everything and even an early delivery, so we chose them again. Don at Magic Carpet was excellent in responding promptly, being courteous and informative, and following-up. While we had a few bumps along the way with the carrier (not within Magic Carpet's control), Don maintained in contact with us throughout the process and was a reassuring and knowledgeable representative all the way. It was a pleasure working with Don, thank you so much for getting my truck across the country!
Shipment Details
Origin State:
Washington
Pickup:
Late
Destination State:
Maryland
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1513698
Quote or Order Cost:
$1300

Company Response
Terry Williams from Magic Carpet Auto Transport Submitted this response.
Response Date: 8/12/2011 9:45:00 PM
Don@magiccarpetautotransport.com / Direct 360-975-3346 Thank you Mimi and Wallie for your patience; as you said this carrier did have some issues with a truck breakdown. In the end we worked thru them and with clear communication we ended up getting all parties happy, once again we put our Magic to work! thanks again, Don@magic