Company Response Review Report Review
Kathy Ashlock

Megan Submitted this review about Magic Carpet Auto Transport
Review made Live: 7/20/2011 3:09:00 PM
Kathy was very friendly and polite. When initially contacted we discussed the quote. However I would have appreciated more follow up and communication regarding my order. I had to call and ask her several times when my car was going to be picked up. she then became more active in communicating with me about the status of the order. In addition when the car was supposed to be deliverd on the 9th, three days passed with no call. It was not a big deal for me because we have another car, but I would have appreciated a quick call or email to let me know when/where the car was. When I called her, again she was very polite and helpful. She called the company. The car came the next day. Overall it was a good experience and I would recommed Magic Carpet.
Shipment Details
Origin State:
Virginia
Pickup:
On Time
Destination State:
California
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1506089
Quote or Order Cost:
$1131

Company Response
Terry Williams from Magic Carpet Auto Transport Submitted this response.
Response Date: 7/21/2011 2:18:00 PM
Responded by: KATHY ASHLOCK 360-975-3192 Megan, sorry it took a little while to find a carrier, this is the busy time of year. Glad things worked out in the end.