Company Response Review Report Review
transport

md Submitted this review about Magic Carpet Auto Transport
Review made Live: 6/27/2011 1:56:00 PM
I had my car picked up by a driver directly associated with Magic Carpet Auto. I was unfortunately confined as far the times available for pick up of my car, the driver (Stan from TXIP) was kind enough to adjust pickup times so as to make it convenient for me. The car was transported within 5 days to my location. I was not able to be at the original location site, the driver (Paul) was kind enough to drop the car off at my work. The car did have oil and significant amount of dirt on it, however that should be expected since the car was transported via open. There were no dents or damages evident on the car. The only downside to my experience was the difficulty required to get a transporter. In order to get the desired dates, I had to pay an additional 200 dollar fee. Adrian was excellent at checking up on the location of my car and the experience I had with the driver. All in all it made a long move much easier.
Shipment Details
Origin State:
New Jersey
Pickup:
On Time
Destination State:
Louisiana
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1507420
Quote or Order Cost:
$1202

Car Condition
  • Vehicle was dirty
Company Response
Terry Williams from Magic Carpet Auto Transport Submitted this response.
Response Date: 6/29/2011 2:57:00 PM
Hi Mahul! I first want to thank you for your review. I appreciate it. I do want to make clear that when you called you were in need of expedited service because you needed it picked up within 3 days. There is an extra charge for this service, and that's why you were paid more. We had a driver assigned within 2 hours of your order and picked up 2 days later, and I am so glad that everything went well with your transport in such a short time. If you ever need us again, I would be happy to assist you with your transport. I'll even give you a return customer discount. Good luck with your new job! ~ ADRIAN BUCKMILLER~ adrian@magiccarpetautotransport.com~ 360-975-3584.