Bill Stratman
Submitted this review about Lepke Auto Transport Review made Live: 6/21/2010 10:10:00 PM
My son was given his grandpa's truck. The cost to pick it up and tow it back from Arizona to Alabama just did not make sense. So I went to the internet and asked for quotes from transport companies. I received 5-6 quotes from $650 to $1500. The lowball quote did not give me confidence so I called the company and asked questions about the person before I made any commitments. It turned out the salesman that gave me the quote only worked for the company for a few days. When I talked to Tobia at Lepke, he gave me confidence that he understood the business. He told me that a low quote may never get picked up. He said he would see if he could get my vehicle transported for $800 from Phoenix to Birmingham. I basically ran a competition between the low ball quote and the Lepke quote. A week went by and I got a call from Tobia asking if the truck could be ready to ship in 2 hours for a total cost of $900. I said that it could. We exchanged emails with the contract and a credit card charge of $100 at the time of pickup which I approved. The transporter arrived at my father-in-law's house and the father/son drivers were very nice, real people from North Carolina. I received a call 2 days later from the driver letting me know that they would arrive just after noon the next day. The pickup arrived in perfect condition, I gave them $800 in cash for the balance due.
It could not have been simpler or quicker. Fantastic service from Lepke.
Thanks Tobias. Well done.
ps: I still have not heard from the low ball quoter.
Shipment Details
Origin State:
Arizona
Pickup:
On Time
Destination State:
Alabama
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
2707-kx
Quote or Order Cost:
$900
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