Review Report Review
DO NOT ship your vehicle with PHOENIX AUTO SERVICES OR LT AUTOMOVING.

Liz A. Submitted this review about LT Auto Moving Inc.
Review made Live: 5/27/2009 3:08:00 PM
I called Phoenix Auto Transport Services, LLC to ship my vehicle from Los Angeles to Cincinnati. Their quote was $799 which seemed unbeatable and great, but it made sense after it took over 2 weeks for my car to get picked up. I'm patient and wouldn't have had a problem, but the fact that I had to call them for updates really bothered me. When my car was finally picked up Phoenix Auto Transport decided to use LT Automoving to ship my car. LT also never made an effort to contact me. LT was not on time with their scheduled delivery and when they finally brought my car they failed to mention that my Audi's back window had been shattered. They tried to compensate by taking $300 off from the original shipping cost to replace the window, but my Audi dealership quoted me something a lot higher. My car was returned extremely late, very dirty (which is expected), but with an expensive window to replace. I will never again ship with Phoenix Auto who used a carrier that I wouldn't have chosen myself based on the bad reviews found on this website.
Shipment Details
Origin State:
California
Pickup:
Late
Destination State:
Ohio
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
104920-BU
Quote or Order Cost:
$799

Car Condition
  • Vehicle was dirty
  • Vehicle was damaged