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Horrible Experience

Lisa Submitted this review about Koban Logistics
Review made Live: 6/3/2011 9:29:00 AM
Spoke with Teddy On April 25 he quoted me the price of $625.00 to pick my car up from Florida and transport it to New Jersey. Great you would think!!! Teddy stated the car would be picked up on Wednesday the 27 or Thursday the 28th at the latest. On Friday the 29th called Peter King to find out why my car was not picked up he stated that there were bad storms in Georgia and his truck was running behind due to the storms. On May 2 spoke with Lakeshia she stated that she found another driver but the driver broke down and my car will be picked up on May 3. Kathy called back on May 3 stating that they found another driver but this driver states he can not come into the river...I questioned what river?? They stated Toms River... I live in Toms River, New Jersey which is a community about 5 minutes from the beach..Spoke with Kathy on May 10 she stated that she found another driver but it is going to cost me an extra $100.00..at that point I was so fustrated I agreed.. then Kathy called back and stated the driver was unable to pick my car up until May 23..I signed a contract and paid a $100.00 deposit..My car was never picked up since I eventually cancelled the pick up which was after the 10 day promise to pick up your car...As of today May 31 I am still getting the run around re: the refund of my deposit.
Shipment Details
Origin State:
Florida
Pickup:
Late
Destination State:
New Jersey
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1706-OE
Quote or Order Cost:
$625