I purchased a mint-condition used Honda Ridgeline and wished it to be shipped from NC to NE - not a common route. I submitted the standard request for quote on the internet. One of the lowest prices was Kensington Auto Transport. I sent an inquiry - Alexander responded almost immediately.
As I talked with Alexander, I started to trust him. He understood that I am particular with my vehicles and want the best care taken. Alexander talked me through all of the options, explained the process in full, took any time I needed to understand what to expect, and I ultimately contracted with him at Kensington Auto.
I was prepared to wait a couple of weeks to receive my Ridgeline, yet at the same time I was anxious to get it as soon as possible in the condition it left the dealer. Alexander and I spoke frequently every day for a few days. After a few days, he was proud and happy to tell me that my Ridgeline was being picked up by Triple T Express. I learned later that Triple T driver Jimmy drove a 3-vehicle transport truck - very efficient, no problem with leaks from above, etc. Triple T delivered my Ridgeline a day earlier than expected, and in the same great condition it left the dealer.
In summary, I simply could not be happier with the entire transaction, from Alexander at Kensington (who I believe sacrificed profit to make me a happy customer) to Jimmy Triple T Express. I would highly recommend both of them, and will definitely use them in the future if I have the need.
Thank you Alexander and Jimmy for making me a happy (and possibly repeat) customer!!!!!
John Szalewski, Omaha, NE
Shipment Details
Origin State:
North Carolina
Pickup:
On Time
Destination State:
Nebraska
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
2033-HL
Quote or Order Cost:
$700
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