Company Response
Debi Kane from
KarMagik Submitted this response.
Response Date: 1/19/2009 4:11:00 PM
It's a shame that Nicholas Cumbee sought it necessary to write transport reviews. When in the process of earning a persons transport business I spent all of the time necessary to confirm they understand the process and are comfortable with it. I spent an excessive amount of time to close this deal due to Nick having to confirm and reconfirm all details with his wife. I did earn the business and on 12/29/08 received a security deposit. 4 days later on 1/2/09 I received a call for cancellation because they were going to drive, and I did return the security deposit back to their credit card on 1/5/09. A few days later I observed Nicks car re-posted for transport and was curious as to why I had not re-earned the business, so I called him. He stated to me that he had no knowledge of being re-posted and would call his wife for details and call me back. Before the end of my business day I had not heard from Nick so I called him and got his message machine. I stated to beware of pricing that much lower then my quote because they are hiding pricing that will pop up upon delivery and then it is to late. It was never intended to make Nick feel "stupid" for choosing another transport company but it is interesting that he has zero knowledge of such. It is very unfortunate this this reply had to be submitted and the real lack of integrity was the voice message left by Nicks wife.
Rory