Company Response Review Report Review
lousy

mike alton Submitted this review about Jay Phillips Transport
Review made Live: 2/11/2009 3:30:00 AM
i went through a broker ( allegiance... dont use!!!) and the truck driver calls 2 hours away and has the wrong truck as the vehicle is inoperable. when we said it would have to be later they called a tow truck & we were loaded & on the way. well we get a call from the tow truck demanding payment. it seems the transport co called the tow co but then decided not to pay. the driver couldnt even figure a time out at all as to when he would be dropping off the vehicle. then when they drop off the vehicle in front of my shop the transport truck leaks several gallons of hydrallic fluid in the gutter.


*****read other reviews & dont use ********
Shipment Details
Origin State:
Iowa
Pickup:
Early
Destination State:
Utah
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
7367745536
Quote or Order Cost:
$795

Company Response
PHILLIP WEINSTEIN from Jay Phillips Transport Submitted this response.
Response Date: 7/16/2010 11:44:00 AM
Mr. Altons Father inlaw whom shipped this vehicle didnt inform us it was an inoperable vehicle. We clearly ask this in the beginning, if you answer no, it is 200.00 cheaper. He tried to save money, it didnmt work in his favor and now he paid even more than it would hjave if he was honest in the first place.As for the fluid, the fork lift that loaded it was the cause of that.